Sales Training is extremely important as the number one focus of any company post coming up with a unique product or service is to sell it. If you can't sell your product you will perish. The market either has a need for your product or else you have to create it. When Steve jobs was about to introduce the touch pad phone in the market, he said something very interesting to his friend who said that this was not going to work in a market that was used to key pad phones. Steve Jobs' answer was that the buyer does not know what he wants and he was going to put in every effort to make the buyer learn to adapt to it. We all know now what happened post that in the cell phone industry with Apple being a pioneer in the touch pad technology and being followed by so many others! The same funda applies to sales. You either fulfil an existing need or you create something so radical that your buyers have no option but to get hooked to it and get so used to using it that that it actually turns from being a want to a need! So what are some of the rules of successful selling? The number one rule of successful sales is that the point of focus is the customer. The number two rule is, well, that you focus on the number one rule! Most of the companies inadvertently focus on their product and services and then try to match it with the customer needs. However this is where they fail or they struggle. Successful companies always focus on the customer and their needs and then check out if the product or the service matches this need. An interesting question that arises then, is if their product is not fulfilling the need of the customer, can they come back without selling it to them? After all, leaving the sale for the good of the customer itself is an indirect sale. The same prospect will go and tell ten different people around him about how genuine your intentions were and it will automatically lead other customers towards you. This word of mouth will really give your sales a shot in the arm. An effective sales training will always teach you this. Selling skills training is not about hooking the customer and getting him to buy your product. It is about how to be genuine, how to focus on customer needs, how to create an impact by fulfilling the promises given, how to establish a rapport and how to learn to let go and how to stay in touch with the customer even post your role being over. If your sales team learns this and imbibes this in their daily behaviour, then success is bound to happen. However it must be remembered that this attitude cannot be imbibed into the sales team until the top management is also aligned to this philosophy as it is only possible as a top down approach. The management has to eat, drink, sleep and talk this at all points of time and any one not aligned to it has to be questioned. Are you willing to take this stand !!!! If you would like to know more about the Sales Training we conduct, please visit our website at http://www.theyellowspot.com/ Happy Selling:)
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I have been talking to a large number of soft skills trainers as of late. Actually soft skills trainers would be an incorrect tag, corporate trainers would be better. We have recently launched a Business Partner program wherein we work with trainers from different leagues of life across the globe, to give clients the best possible experience. Sounds interesting? The trainers we have spoken to found it too So let me tell you a little about the program to give you a better idea. You know how we have been working with various expert vendors to provide our clients with a wider range of offerings in fields like E-Learning, Organisational Development, Executive Coaching, Project Management, Risk Management, IT, Computers, Finance, etc. Well we thought since this model is working so well, let’s come up with a model for Freelance Trainers where we tie up with them and further broaden our offerings. Now you must be wondering how this really works and how it benefits everybody. Let me explain. How it Works: The corporate trainers that we tie up with go out into the market and represent us as Business Partners. So they get business in our name and we get it delivered. Simple isn’t it? Benefits to Clients:
Benefits to Business Partners:
Benefits to The Yellow Spot:
Well those are the points that I can currently think of, am sure there must be more that you can think of. I’m hoping you must have got an idea about this program and why we keen to promote it. It’s really a Win-Win-Win solution for the Client, Business Partner and Us. Isn’t that just great! Visit us at http://www.theyellowspot.com/ to know more or call us on +91 9769733305. See you soon:) Communication skills training is the most essential form of training as communication is the most elementary skill required by humans since the inception of humanity, without which any contact between two beings would have been impossible. In fact it is not only restricted to humans but extends to all living creatures as they also use some form of communication, although we may be far from understanding it! Communication has been around since a very very very long time. The only thing that has really changed in it is that it’s got a little refined as we moved down the time line, but otherwise the purpose remains pretty much the same. In the early hunter days, we used it more as a means to survive. We depended more on body language, gestures and making peculiar sounds to indicate to one another when there was danger or when there was food around. Language frankly took quite some time to evolve, which is probably why it still forms a very small percentage of our communication. Yes it’s true, words only form 7% of our face to face communication whereas body language and the way in which we speak the words form a whopping 93%. Shocked? I was too and we actually spend so much time trying to perfect our vocabulary, don’t we! Communication has been the key in the social space as we evolved as species and it started playing a major role in our social as well as professional success. As languages evolved, communication started getting more and more sophisticated with more and more emphasis being laid on verbal and written communication. However, these continue to be impoverished modes of true contact with other individuals as that can only happen by putting those things in place that really matter, body language and voice. Let’s say it’s like a wedding cake with many layers of cake. Body Language forms the lower most layer, the solid foundation, while voice is the middle layer. The cake can be complete with just the base layer as is with body language, a powerful way of expressing, in fact one which is adept at expressing all by itself. Voice provides the next layer, the base of the upper layers of word. Truly, words without the lower layer of voice are quite empty and can more often than not lead to gaps in understanding what we are really trying to say. Remember the last time you misunderstood the meaning of an ambiguous word because you either did not have access to the emotion behind it or were not too successful is deciphering it correctly? So are words important then? Let’s just say that they are the couple standing on the top of the cake. They add to the beauty of the cake and often mesmerize us and keep our attention fixed on them, often leading us to miss out the beauty of the lower and middle layers! Nonetheless, they make the cake more attractive and if we can remember to look at the entire cake in a balanced and non-partial manner then they can be quite a completing factor! The current predominantly ‘word’ modes of communication we typically use are telephone, e-mail and how can we forget, social media. These make use of mostly verbal and written modes of communication and have done a pretty good job of bringing the world together and making it a smaller place. The question then is that have they really made it a smaller place? Are people really closer to each other than they were before? Well they have definitely made it a lot easier for people to communicate. The Facebooks, LinkedIn, Whatsapp and Twitters have done wonders when it comes to making people a click or should I say a tap away. In fact they have eased communication for introverts like me who are more comfortable expressing their thoughts and emotions through the written word. However they have not done very well when it comes to bonding for many people. The virtual world has torn apart many relationships by reducing face to face interactions with our near and dear ones. We have started spending so much time in the virtual world that quality time with our family has really taken a back seat and will soon be a thing of the past! With less family time being spent, families are breaking apart and we have seen an unprecedented rise in the number of divorce cases as well as suicides being committed. While everything looks perfect and rosy in the unreal world, relations are becoming fragile and communication is deteriorating in the real world. So does that mean this form of communication is bad? No. It just means that is being used in an unbalanced manner. As with all things in this world, balance is at the centre of everything. Everything ever created can have a positive and a negative side, depending on the way you use it. The same goes with communication. It has to be used in a moderate manner. Some things have to be spoken while others need not be expressed. Some need to be expressed using the body while others using words. Some need to be expressed in a specific way to ensure that they do not make the recipient uncomfortable. We invite you to come and learn the art of communication through the communication skills training that we conduct. Whether it is better expression through the body, voice or words; our communication skills training will help you go to the next level using a range of different techniques that help us communicate better with you:) Is Time Management Training really a thing? Or should I say is time really a thing that can be managed and that’s something that we can train you on? Time is a very peculiar commodity. It is constant yet it changes! We all have 24 hours in a day, so in that sense it is constant. Yet at the same time it is variable too. It varies from people to people and even amongst the same person! Weird isn’t it? The number of hours in a day for the Prime Minister would probably seem like less than 24 whereas those for a retired man would seem like a lot more. You can see it in an individual too. Time seems to be flying by when we are watching a good movie and 2 hours really feel like an hour whereas when we are studying a subject we are not exceptionally fond off, even 30 minutes can feel like 2 hours! How does this happen? It’s actually all to do with our minds. Frankly there is no change in the actual time available or spent; the only difference is in the way we perceive it. Why the difference in perception? It’s due to our mind. Now let me tell you a secret. There is actually no time. It’s just something that has been created by us to give ourselves a platform to measure events against; something relative, created to keep everyone on the same page. This can be understood by when we connect to the present moment or should I say the direct neural network in our nervous systems. There are 3 aspects that an event can be broken down into. The past, present and future. The past is what has happened previously and is over. The present is what is happening at this very instant. The future is what will happen after this present moment has passed. So each moment is a future moment, then becomes a present moment and then becomes the past, all in 3 superfast moments! Confused? It’s a bit of a funny concept as we have not really spent much time dwelling on it although it is continuously happening. In fact I can see it clearly while I am writing this article. I frankly have no clue as to what I am writing (I know I wasn’t supposed to tell you that!), it’s just flowing through me. I have not really thought about what I am writing or what I am going to write, it’s just that something is coming to me and I am writing it down. So I really don’t have a clue of the future moments as I have no idea of what I am going to write, I am writing what is coming to me in the present moment and as soon as I write it it becomes the past! Since I am so ‘in the present moment’, I have no sense of time and do not even have the urge to measure it! All I know is that I am thoroughly enjoying writing this article and am feeling very fulfilled in doing the same. This is the direct neural network I was talking about. When you connect to this network, time loses its meaning. Am sure you will ask me how then can I manage time while being connected to this network as I have lost complete sense of time? It’s quite unbelievable until you actually do it. What happens in the present moment is that you don’t waste time thinking as such. Yes your working mind is working, or the conscious mind as you may call it. That is the minimal amount of mind needed to perform a task, like me typing in this case. I need my mind to instruct my fingers which keys to press for typing. The rest of my mind is not really on. I know that sounds absurd but it’s true. I am currently not making use of my subconscious mind which is actually the one that takes up a lot of our time. When we are just connected to the conscious mind, it feels like things are happening through you and you cease to get tired even though frankly you are working at a superfast speed without feeling the strain of it. When you work through the subconscious mind, there is a lot of processing that goes into it which wastes a lot of energy and time which we conserve if we just stick to the conscious mind. The next question will be then how do we do this, right? How do we switch from our normal tendency of staying in the past and the future, (which is staying in the subconscious mind or as we call it operating from the default network) to operating from the conscious mind or the direct network. It’s done by simply staying in the present moment. Well it’s not that simply frankly because we have lost all practice of it. We knew how to do it as kids but have slowly forgotten the art. Whenever you realise you are going into the past or future, you gently bring your mind back to the present and then starts the magic. You will never have to ever manage your time once you get the hang of it. To relearn this beautiful technique, you can definitely attend one of our Time Management Training sessions and we would be happy to assist you get back what was once yours! So that’s me signing off and as I look at the time I have really written this article in superb time:) Visit us at http://www.theyellowspot.com to learn more about us. Hi! As promised I'm back with another article on Organisational Development. If you remember, in my previous article we discussed about what Organisational Development is and some of it's important aspects. We are going to go a step further in this article. Organisational Development is broad in context. In fact its like a huge umbrella that encompasses a lot of things under it. Hence today I will be sharing one aspect with you - my thoughts on Organisational Development (OD) interventions. Organisational Development interventions are basically aimed at helping organisations come up with and implement actions to improve their effectiveness. The selection of the appropriate intervention depends upon the requirements of the organisation and what is best suited for it. There are various factors that affect the successful implementation of these interventions, like willingness & potential of the people in the organisation, cultural, structural and strategic concerns of the organisation and also the potential of the facilitator. Now, let’s talk about the Organisational Development interventions specifically one by one. Let’s start with: Assessment Centres
360 Degree Feedback
Performance Coaching
Change Management
There are several other interventions that are used in Organizational Development (OD). These are again just a few of them discussed in brief. There is a lot more to it and I would definitely like to share them with all of you in my upcoming articles. Hope you are looking forward to them as much as I am! Till then, to know more about Organizational Development or OD interventions like Assessment centres, Performance Coaching, 360 Degree Feedback, Change Management, etc. you can get in touch with us. Visit us at http://www.theyellowspot.info/organizational-development.php. See you soon! Organisational Development (OD) is something that most organisations are looking forward to these days. In this rapidly changing environment that organisations have to sustain and survive in, Organisational Development is now gaining a lot of importance. In today’s article we will mainly concentrate on what Organisational Development is and two major aspects of it, Culture and Change. What is Organisational Development? Organisational Development is a collaborative effort that is initiated by the top management to create an organisation wide change. It helps the organisation in improving their vision, clarifying their goals, creating a good culture to work in and stimulates a learning environment that empowers its people and encourages them to work together to achieve their organisational objectives. Collective effort of the Organisation The culture of an organisation tells about how an organisation ‘does things’. If an organisation does not have a culture that fosters change and development, it is very difficult for that organisation to grow. Wellman has illustrated this in a very interesting manner through the following experiment: 1. He first put five apes in a cage and then dangled a banana from the ceiling of that cage and placed a ladder under it. Whenever an ape attempted to climb the ladder to reach the banana, he sprayed all of them with cold water. After a few times, the apes associated climbing the ladder with being sprayed with cold water. He then turned off the water. 2. After that, he replaced one of the original apes with a new one. This new ape undoubtedly tried to get to the banana, but got attacked by the others for doing so. He did not have any idea why this was happening, but soon learnt that he must not climb the ladder for some reason. 3. Next he replaced yet another ape. Again, when this ape approached the ladder to get to the banana, all the apes attacked him. The previous new ape had no idea why climbing the ladder was an offence, but he participated in punishing the new entrant as enthusiastically as he was punished. Soon the new ape also learned not to climb the ladder. 4. In this way, Wellman continued until all the original apes were replaced by new ones. This gave him a cage with five new apes; none of which knew why they must not climb the ladder, who would dare not try this feat themselves and would also attack anyone else that tried. All of this simply because of "that's the way it has always been around here". Strange, isn’t it? But that is how it is. You can easily relate this experiment with the issues that organisations’ face with their people on a regular basis. It is the ‘people’ of the organisation that create the culture and culture of the organisation creates its values and beliefs. Hence to build a cohesive culture, the human resource of the organisation has to be worked upon. Organisational Development thus focuses on the human side of the organisation. It ensures the collaborative participation of each and every member in changing systems and achieving the overarching goals by facilitating developmental activities that are task-oriented. The basic objectives of Organisational Development are to:
With change, however, comes resistance. And that is exactly what has to be managed well in order to be successful. Change management ensures the smooth implementation of changes and achievement of objectives. It forms a major part of Organisational Development. Yet there there is lot more to Organisational Development and what i have told you today is just a drop in the ocean! I promise i will definitely share more on Organisational Development with you in my upcoming articles. Till then, if you are looking forward to any such initiatives at your organisation, you can definitely get in touch with us. We would love to collaborate with you for the same. Organisational Development Consulting Companies like ours help organisations by helping them in visioning, goal setting, creating the right culture, carrying out the change process and managing it successfully by conducting various Organisational Development interventions and helping organisations to set up an action plan to get to the next level. To learn more, visit us at http://www.theyellowspot.com/ The Change Curve Welcome to Part 2 of our article on Transnational Analysis Training. In the last article we discussed about Life Positions. Let's talk about Drivers and Ego States in this one. Drivers Drivers also play a big role in helping you feel OK or not OK. They are parental messages given to us by our parents or other parental figures in our lives like older relatives, teachers, etc. As the name suggests, they literally start driving us! Some common drivers are "Please others," “Try hard," “Be Strong," “Be perfect," “Hurry Up," “Try Hard," “Boys never cry.” Sound familiar don't they? Now each driver has its positives and negatives, it's really in the way you perceive it! For example, the positive of "please others" is that you can establish relationships really fast by pleasing others. The negative on the other hand is that you end up trying to always make others happy and tend to make yourself miserable in the bargain! So where does the difference lie in the perception of the driver? It's in the life position that you see it from. So if you operate from an (I+U+) position, you will be able to connect with people really fast using this driver. However if you operate from (I-U+), you will land up pleasing others at your own expense. This in turn will take a hit on your self-esteem and you will get stuck in a vicious cycle because you will then try to please others as a means to make yourself feel good and bring up your self esteem! In this way the driver will really have you stuck and going around in circles. “Try hard” is another driver where you keep trying hard all the time forgetting that there are smart ways of doing things and that everything does not need to be done the hard way. It also means letting go if something is not working for a long time. The flip side of "Try hard" is that it makes you try again and again until you succeed. Thus identifying one's drivers and the life positions through which you see them from is of utmost importance. This then enables us to you use the positives of these drivers and diminish their negatives. However it’s important to remember that it's a gradual process and takes time as you are trying to change something that you have been following for a major portion of your life. So don't be harsh on yourself or you will land up pushing yourself to an I am not OK position! Ego States As per Eric Berne and Claude Steiner, the 3 ego states are formed over a period of time and we actually operate from either of them in every transaction. E.g. the Parent Ego state is about what has been told to us by our parents. What we have acquired from our parental figures - the values, beliefs and other things that we swallowed without questioning. The Adult Ego state is about questioning, inquiring and understanding the reality; keeping in mind the thinking, feeling and behaving. This state depicts a balance. Its the rational or logical thinking state and is an objective state. The child state is the feeling state. It’s about your own childhood experiences of thinking, feeling and behaving. It feels in the body mainly and is an intuitive thinking state. Ego states are the building blocks of the personality. Even children have all the 3 ego states in them, however the child ego state is the one that is dominant in children. The most important thing to understand after you learn about the PAC (Parent - Adult - Child) states is that each state has its positives and negatives and it is up to you to see how you can create a balance between the two. The further sub divisions of the parent and child state are:
E.g. Let’s look at the Nurturing Parent. A negative nurturing parent is over pampering and behaves as a very soft ego state which can actually lead to the people around the person taking undue advantage of the person’s empathy and over sensitivity. However a positive nurturing parent will always support the people around appropriately. He / She will create an environment conducive to others growth and will also know when to keep a stand as per the situation on hand. It therefore greatly helps if one can reduce the dominance of negatives of each ego state by increasing the positive side so that one operates from a healthy ego gram. The best part about an ego gram is that it always looks at creating a healthy balance of each state. So you don't need to diminish the negative ego state, just enhance the positive side of the same to balance them out. So a Controlling Parent needs to ensure that he doesn’t keep controlling all those around them all the time, a Free Child needs to also take responsibility some time and an Adapted Child needs to ensure that he does also do what he feels like sometimes! Transactional Analysis is thus a beautiful tool to help one with enhancing communication with the self and eventually communication skills with others. It is a tool for enhancing self awareness which in turn helps produce change. If you feel Transactional Analysis Training can help you in improving your relationship with yourself as well as those around you, do join our Transactional Analysis Workshops. You can also visit The Yellow Spot website to learn more about the other programs we offer. Have you ever been for a Personal Effectiveness or Personality Development Training before? If you go to any good institute, you will realize that a large portion of developing your personality actually boils down to how you handle your emotions, in other words, Emotional Intelligence Training. For all those of you who keep reading our posts, you will realize that this is one of our favourite topics. Why, because we ourselves have been and are continuously going through the grind of training our own emotions. Yes I used the word training, which goes to say that emotions are not something that we need to suppress or fall prey to. We can actually tune them to ensure that we can make the best use of them and that is exactly what we teach you to do in our Emotional Intelligence Training.So what are emotions? Handling our Emotions Energy in motion, yes, or you can simply take them as your minds way of communicating with you in a language other than words. So it’s like our minds have two ways of communicating with us really. One is through words which go down well with the intellectuals whilst the other is emotions, which go well with, well the emotional guys. Logical wasn’t that! So although we have both forms of communication running through all of us, we understand one of the forms a little better. So while some of us have the capability to develop a great IQ, that’s the intellectual guys, the rest of us can have the best EQ. So there’s really something for all of us to look forward toJ So I fall into the emotional category as most of you would be knowing and like most of you, have always been asked to suppress the emotional bag that I carry around as nobody wants to see a cry baby! Sounds familiar? Am sure it does. However I now realize that suppression is most definitely not the way to go about it and the emotions we push under the carpet don’t get lost in oblivion but actually come out at rather distressing times and with double the force when you really don’t need them. That sounds familiar too, am pretty sure it does! So what’s the way out, or should I ask is there any way out? Yes all my emotional friends there is and if you can master that way, your emotions will soon turn into your friend rather than an embarrassing foe! They will in fact tell you things about yourself that are stored deep into your subconscious that you would probably never have decoded through logical thinking. That in turn will give you the power to change, to change even all those things that you struggled at changing about yourself and were just not able to. I sound like I’ve just come out from a fairytale, haven’t I! So let me make it sound a little more real by giving you an example. So this was yesterday’s scene. I woke up in the morning and started thinking about all the things I had to do that day. I had a Doctor’s appointment in the afternoon and before that I had to check on my Boss’ cat as he was away on holiday on the cat was not used to being alone. I calculated that overall that was going to take up around 4 hours of my time. On top of that we were going to start some carpentry and painting work in my house, I was overhauling our entire Knowledge Management system and I also had to get our database in place before the end of the month before our software expired. So I had a lot to do and as usual the more I thought about it the more I landed up getting stressed about how I would manage everything. I could just see myself going ballistic and getting frantic. So what did I do to keep my emotions in place? Nothing. I just got in touch with them. No I havn’t completely lost my mind as you would think I have! That is the trick I’m talking about. You just have to stop what you are doing and allow yourself to feel your emotions rather than running away from them. So I ensured I did not carry my laptop to my Boss’ place. I could have easily sat there and completed some work but I realized that would have been escapism in that moment. So I went there and just sat with the stress I was feeling. I allowed myself to completely immerse in it, although frankly it felt horrible. Guess what, I came out of the stress pretty soon. I was up and about all ready to get back to completing the tasks I had. How, just by paying attention to my emotions and hearing what they had to say. The emotions told me how taking stress had become a habit and how I tend to fall into the stress cycle as soon as the number of tasks I have to complete increase. They also made me realize that I had no external pressure in this case but was unnecessarily putting pressure on myself, something which I have always done and something that was directly coming from my subconscious. This awareness actually gave me the power to recognize what was happening in me, stop and pay attention to it and then move on with renewed energy without suppressing the emotion. What was the result, I was relaxed and could do the assigned tasks without having my emotions running up and down. Now isn’t that great? Want to learn how to do that? Come join our Personality Development Training and Emotional Intelligence Training sessions and we will show you how. For more details about our Personal Effectiveness Training sessions and our other favourite sessions, please visit us at http://www.theyellowspot.com/ Last night we had a very interesting discussion. It was on, you guessed it, why are we one of the top 10 corporate training companies in India. It all started with a session that was being conducted by us for one of our clients. It was on my all time favorite topic, Emotional Intelligence. This session was being held in a different format as it was a senior audience we were catering to and felt that we wanted to give them something that goes down a lot deeper. We didn’t want to make it a session typically run by corporate training companies in Mumbai or as a matter of fact corporate training companies in India. We wanted to do something different, something that would rattle the very core of every participant and make him or her think whether they were really doing justice to the emotions that keep bubbling up inside them. I find it astonishing that pretty much all of us are at such a loss when it comes to dealing with our emotions. It doesn’t matter what position you are at in your organisation, what qualification you have or how much money you have in your bank account. When it comes to emotions, even the most intelligent of us (needless to say that the more intelligent you are the greater your loss in this department) fail miserably! I too have been part of this clan all my life. In fact it’s only of late that I got some respite from being such an integral part of it. I was always the emotional fool who just had too much of sentiment and emotion. The worst part was that it would always come out at the wrong times and I really didn’t know how to control it. As I kid I had realized that the only way to keep it under check was to keep it suppressed. Sounds familiar? That’s the strategy that we have all been using, isn’t it? It was only when I got introduced to Mindfulness that I realized that I was doing the exact opposite of what I should be doing! Like the rest of my emotional brothers and sisters, I too ran to some top training institutes in India as well as some corporate trainers in Mumbai to find my answer. However I always came back with a void, with a question still answered. It always felt like there was something more which everybody was missing out. I had tried out so many of the things they had recommended but all of them had a very short term impact. None of them had the permanency that I was looking for. This desperate desire and relentless effort finally led me to the answer that I had been searching for all my life. In fact this long drawn search is the very reason that sets us apart from many other training and consulting companies in India. The difference comes from the experiences you go through life and how you deal with the pain that comes along with them. It made us search until we found something that really worked for us and in the bargain go through a range of techniques that are currently in the training market. It eventually landed us with something that had the power to transform our entire being and connect us to the superpower that we were. That something, that had the power to give us back the power that we have given off to our minds and allowed it to rule over us and make us miserable. That something, that took us deep and allowed us to connect with and understand all those around us. So what made the difference? Having lived through the grilling experiences of life, learning from them and then standing up strong to be able to help not only ourselves but also all those around us. So now you know our secret of being one of the top 10 corporate training companies in India. We are truly the horses and what you hear from us is coming directly from the horse’s mouth! In case you want to explore some of our ‘straight from our heart’ sessions, you are most welcome to. The Yellow Spot is one of the top corporate training institutes in Mumbai and has successfully trained more that 50,000 participants on various soft and behavioral skills. For more information about The Yellow Spot, you can visit us at http://www.theyellowspot.com/ The Corporate Training Business has started booming in the country since 1991 and has reached new heights in the past decade. Not only have new international companies entered the market, the local ones have also strengthened their hold and offerings and new ones are cropping up regularly. Apart from needing prior experience, there are no barriers faced as such when entering into this business. While many players have entered the business, sustenance and growth only happen of those who add value to the client and fulfil their needs. Corporate training companies in India have not restricted themselves to offering only training programs. At The Yellow Spot, we also started as a corporate training company in Mumbai offering Soft and Behavioural skills training programs across the country and have gradually spread our wings across the country using a blended approach of offerings. Corporate Training using the Experiential Learning Approach We recruited trainers at strategic locations and also empanelled them at other locations. This helped create a robust team across 50 locations across the country.Later we decided to move into the Organization Development, E-learning, Content Design and Development, Leadership Development, Coaching and the Mentoring space. This opened up various avenues for us as well as helped expand the services we could offer our clients. Many training companies have also created and specialised in their own products, creating a niche market for themselves. They have also started marketing some products and services offered by international players who were looking at strategic partnerships in the country. For the client however the single question prevails as to how these offerings will suffice their needs and benefit their employees. The answer is simple. Whether a soft skills training company, a hard skills training company, an e-learning company or a leadership development company, one has to do thorough diagnostic of the client environment. One has to dig deep into the people and place to know what is prevailing. Unless you know the current environment you cannot build a bridge for the better. Another important point to consider is that the current environment in the organization has to be understood neutrally keeping the Consultants biases aside. The second step is to co-create a learning road map along with the client. Unless the client is fully involved, a fruitful intervention cannot be designed. That’s where most of the training companies in India or corporate training companies in Mumbai, corporate training companies in Pune, training companies in Delhi, corporate training companies in Chennai, corporate training companies in Bangalore, corporate training companies in Kolkata, etc. miss out. The temptation of suggesting the pill before finding the root cause of the problem can be very strong and it can actually lead the intervention to go astray. The trap is at times also created by the client assuming the consultant to be the expert and the consultant offering himself as the expert. The fact is that most of the programs that are not co created usually don’t meet their expectations. Another very important aspect is sustenance of the learning. This again is a co supported requirement. The post intervention aspect is very strongly required and the most neglected at times. Most learning interventions don’t yield results because they are looked at as one time interventions and not much effort is made to sustain the learning. Regular learning circles, follow ups, refreshers, action plans, transfer climate, projects and length of interventions actually help in sustaining the learning environment and eventually making the intervention a success. If a corporate training company focuses on these elements then success is bound to be theirs. This also then raises the question that can they learn to refuse when they feel the requirements of conducting a successful learning intervention are not being met by the client? To learn more about how to make your learning interventions more successful, visit us at http://www.theyellowspot.com/ |
The Yellow Spot
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