Something very interesting happened the other day. We were looking for a sales executive who could help us out with our sales efforts. We had interviewed a couple of people but somehow were not satisfied with what we had seen. It was then that one of our associates suggested that we pick up interns from an MBA college. So we had some interns from a particular college sent down to our office. There was a sizable number and we were sure we would be able to find at least one candidate that matched our criteria. So we set out interviewing them one by one. You won’t believe that out of the entire lot of 15, we could only find 1 candidate who we felt could do justice to the task at hand. So what differentiated this candidate from the other 14? Simply his soft skills. Some of the other candidates were technically sound but the common problem with all of them was that they lacked soft skills. We being amongst the top soft skills training companies in India could definitely not have someone represent us who lacked in this very sphere and who needed soft skills training himself! That’s when we realized how important it is for our colleges to actually take students through such courses. They all equip students with hard skills but somehow this front is ignored. Keeping this incident in mind we are conducting campus to corporate sessions for college students. We know how these skills all have their roots in deeper aspects of the self and hence have come up with a yearlong course which can help in the overall development of students. These sessions entail:
In this way we are going all out to help the youth of our country become more employable and become better employees once they get their coveted job!
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Selling Skills are required for all and every one in their lives. Every individual though not being into sales profession has to sell himself or his thought processes to others for other to believe in him and his capabilities. This applies to husband and wife, partners, child to parent, parent to child, friends to each other, subordinate to boss and vice versa. Hence anyone who wants to be successful in life should know to sell himself very well. The Yellow Spot designed selling skills training program focuses on this core human need of selling himself to others and hence have designed a in-depth selling skills training program for those who want to enhance their effectiveness in life as well in the profession of sales. The program focuses on the core questions like:
Our selling skills program will be delivered considering the above questions and will be a mix of role plays, simulations, assessments, games, small group activities and presentation. Audio visuals will also play a role in helping our visual learners learn these skills effectively. The way we differentiate ourselves is by conducting a thorough needs assessment before the program so that we get an opportunity to customise and cater to the individual needs of our participants. This initiative makes our selling skills program unique. Even at the end of our program we wind up with through action plans which can be reviewed at a later stage. Our interactions with our participants are highly personalised and this how our programs become more meaningful. Selling skills training is generally a 2 day program to be able to maintain effectiveness and is conducted in a spacious environment to be able to create and maintain the right environment for the workshop. Enrol in our 2 day program and become an ace sales professional. The number of organizations investing in Soft Skills Training in India is growing in leaps and bounds. Previously thought to be a fancy add on, organizations are now realizing that Soft Skills Training goes hand in hand with technical training. An individual may be experienced in hard skills, but if his soft skills are not in place then he will not be able to go very far. In fact it has been found out that those people who have exceptional hard skills but lack soft skills often find it difficult to climb up the corporate ladder. They have their subject matter in place but are at a loss when it comes to dealing with people. Soft Skills teaches individuals how to harmoniously transact with people around them and makes them better team players. Soft Skills Training can be of various types:
Owing to the change that has been observed in people by focusing on their ‘softer’ aspects, Soft Skills Training in India is constantly on the rise not only in the Corporate World but also in Small and Medium Sized Companies which are now becoming more open to investing in such training. What are soft skills? They are the skills which an individual possesses in form of his emotional quotient which is his etiquette, behaviour, communication, presentation, leadership etc. They are about his personality, social skills, language skills, habits, friendliness etc.
Soft skills are quite unlike hard skills which are easy measurable. Soft skills play a very important role in the development and growth of a person as well as organization. Hence today’s organizations are getting more and more focused towards enhancing the soft skills of their employees through soft skills training. They also conduct various assessments before hiring an employee as to where does he stand on various soft skills required for the employee to possess so that they can be utilized for the growth of the organization. Example of one of the assessments is 16 PF and MBTI. Similarly when employees get promotions they are assessed more and more on soft and behavioural skills for the future role. Post the assessment they undergo soft skills training to close the gaps identified during the development centre. Either an internal faculty or an external trainer is hired to conduct programs which enhance the capabilities and close the skills gap. As more and more organizations grow more emphasis is laid on soft skills training in India. The industry is growing by day and night with new players entering from international market as well as domestic companies coming up on a regular basis with new products and services. In the last ten years behavioural skills training in India has grown multi-fold. This has also led rise to many free lance consultants who have past consultancy and training experience to leave their jobs and work as free lance trainers. Soft skills training in India has now forayed into Classroom Led Trainings, E-Learning, One on one Executive Coaching, Life coaching, Web based training, Chat based training, satellite training and programs through learning management systems. Training is probably the best investment an organization can make for its people. Regular training programs add to the skills set of its people thereby increasing their job satisfaction.
Getting results in business is both art and science. The art is the soft skills, nuance abilities and emotional intelligence. The science incorporates the rest. While the science part can be taught, art becomes the differentiators. It’s often questioned if soft skills really matter if you are extraordinary at the technical aspects of your job? The answer is ‘Absolutely YES’. Soft skills as a term is most often associated with a person’s EQ (Emotional Intelligence Quotient). It includes personality traits, social graces, communication skills, integrity, friendliness and optimism that characterize relationships with other people. Soft skills complement hard skills which are the occupational requirements of a job and many other activities. A person's soft skill EQ is an important part of their individual contribution to the success of an organization. Particularly those organizations dealing with customers face-to-face are generally more successful, if they train their staff to use these skills. Screening or training for personal habits or traits such as dependability and conscientiousness can yield significant return on investment for an organization. Soft skills are taught using a healthy combination of relevant examples, scenarios, games and assessments. Both sets of skills (hard and soft) are a complement; you are not going to be successful in your job interview or at work with one set without the other. However, in this globalized and continual changing world, "soft skills" are gaining more importance; it's not enough to be highly trained only in hard skills, without developing the softer, relationship-building skills that are crucial for career success, good communication and collaborate effectively in order for a company to remain competitive and productive. The best complement between hard and soft skills can be put forth as ‘It’s the hard skills that get you through the interview but you need soft skills to keep your job”. To help organizations increase their productivity, The Yellow Spot offers the following Soft Skills Training workshops – · Leadership · Basic and Advanced Communication Skills · Team Building · Time and Stress Management · Goal Setting · Sales Training · Presentation Skills · Emotional Intelligence · Problem-solving and decision-taking · Conflict Management · Interviewing Skills · Creativity and Lateral Thinking |
The Yellow Spot
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