In the modern work environment, one of the key skills that executives need to possess for assured professional success is the ability to build and lead a strong team. Contrary to what most people believe that it is inborn, leadership traits can be learnt through commitment, practice and implementing ample time in the process. Today, there are countless programs for leadership training skills to help individuals excel in their specific professions by enhancing the following leadership traits in individuals. · These training programs help individuals to identify the different leadership styles and how they can prove beneficial in specific situations. Trainees also get to know about the significance of their individual style and also about the need to adapt different styles with different people for best results. · The leadership training programs also help individuals to understand the importance of team work and the necessity of having well-defined expectations from each team member. This in turns help s in ensuring that the individuals are able to build a strong team that is basically an extension of their beliefs and principles. · These programs also help individuals learn the importance of effective communication for becoming a great leader. In addition the prospective leaders are trained in the skill of respecting the views of their team members and earning their respect by being honest with them. · The trainees are also educated about the significance of keeping the team members motivated through proper recognition and rewards. It not only helps boost the morale of the entire team but also inspires other members to perform better and ensure greater success for the team as a whole. · The most important aspect taught by leadership training programs is to help individuals move on from the role of a manger to a good leader. The programs focus on helping individuals to develop their emotional intelligence to a greater extent as compared to their logical intelligence, which generally proves beneficial for exclusively managerial responsibilities.
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The success or failure of a sales campaign depends largely upon the sales skills possessed by the individual members of the team. While some professionals are born with a natural flair to sell different types of products and services to customers, others might need to develop them with practice. Irrespective of how the selling skills are developed by the sales team, they need the basic key elements to be a successful sale professional. Identify The Target Audience: Good sales executives should be able to identify the specific customers that they would be catering to. This not only helps them understand the customer behavior but also enables to develop the most effective sales practices that would help make a sale. Develop A Relationship Of Trust: The key aspect of ensuring better sales is to develop a strong relationship of trust with the customer. A good salesman not just wants to sell a product or service to the customer by hook or by crook ,however strives at providing correct information at all point of time so that the customer can make a guided decision weather his needs match the product features advantages and benefits. Avoid Assuming Things: Often the best salesmen commit the grave error of assuming what their customers want. This assumption can only sabotage their sales closures and also ruin their relationship with the customer leading to a greater loss to them and their organization. Do not make false promises: It is extremely critical for the sales people not to make any false promises especially about discounts or replacements. Most salesmen make this mistake in a bid to increase their sale or just to please the customer, despite being well aware that this is beyond their authority. The result is loss of customer faith as well as company credentials and trust. Wear The Customer Shoes: The key to ensuring a successful career in sales is to wear the shoes of the customer. This not only helps the sales people in understanding the thought process of the customers but also the factors that play a critical role in their decision making. Getting under the skin of the customer makes the sales process extremely easy and successful. In the past few decades, technology has been making deeper inroads into every aspect of managing and operating a business. Hence, there is a growing need to for organizations to train their employees to use and implement these technologies in an effortless manner. For most business houses hiring professionals from corporate training companies in Mumbai or elsewhere to conduct class-room based training sessions would hamper the smooth work flow of the organization. In addition it would also require significant investment of both time and money. Most importantly, these sessions generally fail to provide the expected results as they are not conducted in accordance with the individual learning skills and capabilities of every employee. In such a scenario, opting for e-learning based corporate training is definitely a better option. It is definitely the most cost-effective method of imparting knowledge about the latest tools and technology to employees in an individualistic manner. Since the e-learning courses can be taken in isolation by each employee or even together by a group of employees, it proves to be extremely effective. Given the fact that most e-learning programs are rich in interactive content, the knowledge they impart is generally easy to understand. This makes it quite simple to educate even the least technically aware people about the some really complex concepts and topics in an effortless manner. In fact this, is one of the primary reasons that is making modern business houses to opt for e-learning programs for corporate training of its staff and employees with diverse levels of technical knowledge and intellect. Another major reason that has led to the popularity of e-learning in the area of corporate training India is its cost-effectiveness. A single course or program can be used multiple number of times to help several employees gain the benefits of the same. Most importantly these courses can be custom designed to meet the specific business needs of diverse organizations and train their employees accordingly. Many a times we hear that the salesperson talked himself in or out of a particular sale. Why does this happen? It happens because the salesperson lacks a logical, systematic selling procedure.
So are sales really a process-oriented activity? The answer is YES. However to most salespeople selling is an art. What these people do not realize is that their art has evolved to the point where it's consistent with the science. There is a big difference between customer buying and successful selling. Customers like to buy, they do not like to be sold to. The professional salesperson makes it easier for customers to buy by using his selling expertise. In most organizations, 80% of the revenue is generated by only 20% of the sales team. If you aspire to be in that 20% then you will have to master the art of doing the science. There are dozens of selling skills that every salesperson should know. Not everyone is born with the natural ability to be an effective sale professional. Sales professional are made, sculpted, trained and trained again over months, years and even decades. If you want to build a strong foundation to your sales career and if you want to achieve the next level of scalability, then you will have to learn the art and science of selling. The Yellow Spot offers various workshops on enhancing your selling skills. Some programs offered are:
These programs focus on:
Training is probably the best investment an organization can make for its people. Regular training programs add to the skills set of its people thereby increasing their job satisfaction.
Getting results in business is both art and science. The art is the soft skills, nuance abilities and emotional intelligence. The science incorporates the rest. While the science part can be taught, art becomes the differentiators. It’s often questioned if soft skills really matter if you are extraordinary at the technical aspects of your job? The answer is ‘Absolutely YES’. Soft skills as a term is most often associated with a person’s EQ (Emotional Intelligence Quotient). It includes personality traits, social graces, communication skills, integrity, friendliness and optimism that characterize relationships with other people. Soft skills complement hard skills which are the occupational requirements of a job and many other activities. A person's soft skill EQ is an important part of their individual contribution to the success of an organization. Particularly those organizations dealing with customers face-to-face are generally more successful, if they train their staff to use these skills. Screening or training for personal habits or traits such as dependability and conscientiousness can yield significant return on investment for an organization. Soft skills are taught using a healthy combination of relevant examples, scenarios, games and assessments. Both sets of skills (hard and soft) are a complement; you are not going to be successful in your job interview or at work with one set without the other. However, in this globalized and continual changing world, "soft skills" are gaining more importance; it's not enough to be highly trained only in hard skills, without developing the softer, relationship-building skills that are crucial for career success, good communication and collaborate effectively in order for a company to remain competitive and productive. The best complement between hard and soft skills can be put forth as ‘It’s the hard skills that get you through the interview but you need soft skills to keep your job”. To help organizations increase their productivity, The Yellow Spot offers the following Soft Skills Training workshops – · Leadership · Basic and Advanced Communication Skills · Team Building · Time and Stress Management · Goal Setting · Sales Training · Presentation Skills · Emotional Intelligence · Problem-solving and decision-taking · Conflict Management · Interviewing Skills · Creativity and Lateral Thinking |
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